(Hybrid) IT Support

Space Bay Indonesia is seeking a skilled and dedicated IT Support professional to join our team. In this role, you will be responsible for providing technical assistance and support to our employees, ensuring the smooth operation of our IT infrastructure. This is a hybrid position, allowing you to work both in the office and remotely.

We are looking for someone who is passionate about technology and has a strong commitment to customer service. If you are ready to take on this challenging role, we would love to hear from you.

Join us and be part of a dynamic and innovative team at Space Bay Indonesia.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Providing first-line technical support to employees and resolving IT issues promptly.
• Installing, configuring, and maintaining computer hardware and software.
• Monitoring and maintaining the network infrastructure.
• Ensuring the security and integrity of the IT systems.
• Assisting with the implementation of new IT systems and technologies.
• Providing training and documentation to end-users.
• Working closely with the IT team to ensure the smooth operation of IT services.
• Participating in system upgrades and maintenance.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support or a related role.
• Strong knowledge of computer hardware and software.
• Familiarity with network infrastructure and security best practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Familiarity with ITIL or other IT service management frameworks is a plus.

🛠️ Keahlian

Lowongan Terkait